deco the board!
Frequently Asked Questions
We share matcha reviews, café discoveries, community discussions, guides, and curated products for matcha lovers around the world.
You can browse most content without an account, but membership is required to comment, save posts, join discussions, and share reviews or photos.
We help customers purchase products from selected brands and retailers. As a third-party service, we assist with ordering and coordination but do not manufacture or own the products ourselves.
Some products may be gifted or linked through affiliate programs. However, all reviews reflect honest opinions and independent experiences.
Please contact our team as soon as possible with your order details. We’ll do our best to help resolve the issue with the original retailer or supplier.
Our newsletter is sent once a month and includes community highlights, matcha recommendations, café finds, and website updates.
You can reach us through our contact page or by email. We aim to respond to all inquiries within a few business days.
Contract usCommunity
You can browse most content without an account, but membership is required to comment, save posts, join discussions, and share reviews or photos.
Yes. Members are welcome to share honest reviews, café discoveries, matcha experiences, and photos with the community.
Yes. You can edit or remove your own posts and contributions through your account settings, subject to community guidelines.
If you encounter spam, harassment, or content that violates our guidelines, please use the report feature or contact our team for review.
Membership
You can browse most content without an account, but membership is required to comment, save posts, join discussions, and share reviews or photos.
Free members can comment on posts, save favorites, join discussions, receive our monthly newsletter, share reviews and photos, and personalize their profile.
You can access, update, or delete your account information at any time through your account settings.
Yes. You can unsubscribe at any time using the link provided in every newsletter email or by updating your account preferences.
Orders & Shipping
We help customers purchase products from selected brands and retailers. As a third-party service, we assist with ordering and coordination but do not manufacture or own the products ourselves.
Delivery times vary depending on the retailer, destination, and shipping method. Estimated shipping times will be provided whenever available.
Yes. International shipping may be available for selected products and destinations, subject to carrier and customs regulations.
Return and refund eligibility may depend on the policies of the original retailer or supplier. Please review the product details or contact us before placing an order.
Yes. Tracking information will be provided when available by the retailer or shipping carrier.
Please contact our team as soon as possible with your order details. We’ll do our best to help resolve the issue with the original retailer or supplier.
Reviews & Products
Some products may be gifted or linked through affiliate programs. However, all reviews reflect honest opinions and independent experiences.
Products are selected based on community interest, popularity, availability, new releases, and our own curiosity about the matcha world.
Absolutely. Members are welcome to recommend matcha products, cafés, brands, or experiences they’d like to see featured on the website.
Support
You can reach us through our contact page or by email. We aim to respond to all inquiries within a few business days.
Contract usMost inquiries receive a response within 2–5 business days, although response times may vary during busy periods.

日本語
中文 (中国)
Tiếng Việt